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Privacy and Cookies Policy

Effective Date: 18/03/2026

This Privacy and Cookies Policy outlines how we collect, use, store and protect your personal information when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Who We Are

This website is operated on the Wix platform. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and securely.

The Data Protection Officer (DPO) and GDPR Manager for this website is:

Hayley Owen-Barker
Email: funeral-studies.co.uk
Telephone: 07821 155985

2. What Personal Data We Collect

We may collect and process the following personal information:

  • Name, email address and phone number (if you contact us through the website)

  • Information provided in any enquiry form, subscription or feedback form

  • Usage data such as IP address, browser type, time zone settings and browsing behaviour (through cookies and analytics tools)

3. How We Use Your Information

We collect your personal data in order to:

  • Respond to your enquiries

  • Provide you with updates, news or services (where you have opted in)

  • Improve website functionality and user experience

  • Comply with legal or regulatory obligations to the British Institute of Funeral Directors and Greenwich University 

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Your consent

  • The performance of a contract

  • Legal obligation

  • Legitimate interest (such as improving our services or responding to enquiries)

5. Data Storage and Security

All personal data is stored securely on protected servers. Wix uses industry-standard measures to safeguard your information, including HTTPS secure connections and data encryption.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal or reporting requirements.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccuracies

  • Request deletion of your data (where applicable)

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner's Office (ICO)
     

To exercise any of these rights, please contact:

Hayley Owen-Barker
Email: bifd-education@gmail.com
Telephone: 07821 155985

7. Cookies Policy

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device when you visit a website.

Types of Cookies Used:

  • Essential Cookies – necessary for the basic functionality of the site

  • Performance & Analytics Cookies – help us understand how users interact with the website

  • Functionality Cookies – remember user preferences for a personalised experience

Managing Cookies:

You can manage or disable cookies through your browser settings. However, please note that some parts of the site may not function properly without them.

To learn more about cookies, visit: https://www.allaboutcookies.org/

8. Changes to This Policy

We reserve the right to update this Privacy and Cookies Policy at any time. Any changes will be posted on this page with a revised “Effective Date.”

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